alloy wheel repairs
bumper repairs
paint repairs
headlight restoration
dent removal

I want a quote what should I do?

For ALL quotes, please send us photos of the damaged area on your vehicle so we can evalute whether or not we can do the job and how much it will cost. Without seeing the damage we cannot quote you properly.

Photos should NOT be too close-up. Photos should clearly show the size and location of the damage in relation to your vehicle.

Send your photos using your phone (SMS to 0423 667 851) OR email (andrew@smartfinish.com.au) OR click here to use our contact form to upload your photos.

Can I Claim on Insurance?

Although we are not registered with any insurance companies for claims, you may still be able to have repairs reimbursed by your insurance company. Please contact your own insurance company to double-check. Please note: most Smart Finish repairs will cost less than the average person’s excess, meaning you should be able to avoid making a claim altogether – that’s our aim anyway!

Do I have to bring my car to you?

NO. We are fully mobile. WE COME TO YOU!

Can you come to my work?

That depends where you work. Sometimes yes, sometimes no. We require proper ventilation and lighting. If you’re not sure, ask us and we will evaluate whether we can or not.

How long do the repairs take?

Generally speaking, a typical repair takes around 3hrs.

Can I drive my car after?

Yes. Please note that paint repairs will be completely touch-dry when we drive away, although the repaired area will take longer to cure and may scratch easily for up to 24 hours. For this reason, we recommend a proper curing time of 24hrs before you wash your vehicle. But, yes, you can drive it straight away.

Can I wash my car after?

Yes, however please wait 24 hours before washing your car. Please also refrain from using a drive-through or automated car wash. These are harmful to paint. Even the “touchless” ones are harmful, because their detergent is corrosive and removes wax and protective barriers from your car’s paintwork.

How can I pay?

We accept visa, master cards and eftpos, cash and cheques. We don’t typically accept EFT (Online Banking) transactions.

What do you need when you arrive?

We need:

  • access to a power supply
  • parking space – it’s best if we can get our van next to your vehicle
  • shade if it’s available (not essential).
  • covered area for rainy days

Are there fees for missed bookings?

In most cases, no. Sometimes, yes. We hate missed appointments as much as you hate cancellation fees. We cannot take another person’s booking during your allocated time – so a cancellation fee represents a small fraction of missed revenue and incurred expenses including driving time and materials. To help avoid fees, we will send you a courtesy SMS or call you to confirm your booking. We always keep your booking unless you tell us otherwise – so even if you are unable to respond to our SMS, we will still arrive at the designated time. To avoid a fee, simply let us know when you need to cancel, with fair notice. It’s that easy. We appreciate your courtesy. For on-the-day cancellations, please call us – don’t email us. We are on the road and often don’t see your emails until late in the evening. For more information – please read our cancellation policy.

Do You Offer a Warranty

No. Smart Finish does not offer a warranty on cosmetic vehicle repairs.

When it comes to a car’s paintwork, bodywork or paint protection, it is our opinion that a warranty is not worth the paper it’s written on! That’s because there are so many terms and conditions, such as how often you should polish your paint, how you store your vehicle and even where you can/cannot drive (for example, bush bashing voids most paintwork warranties!)

As a result, because we cannot control the way in which you drive and store your vehicle, we cannot judge how the paintwork and/or other cosmetic vehicle repairs will be affected; therefore, we do not offer a warranty.